Seller Terms

HoloLedger is currently a marketplace for private individuals selling cards from their own collection. Before you can publish a listing you must tell us whether you are selling as a private individual or as a business or trader.

If you are selling in the course of a business, you can’t sell on this version of HoloLedger yet. That’s because businesses owe buyers additional legal rights, such as the right to cancel most online purchases within 14 days, which our checkout and refund processes don’t yet support.

Your declaration doesn’t decide your legal status. Whether you are a trader depends on the facts: how often you sell, how much, and whether you buy cards in order to resell them at a profit. If your circumstances change, update your declaration in your account settings and stop listing until we support business sellers.

We may review a seller account where its selling activity suggests trading, ask you about it, and restrict selling while we do. A review is not a finding that you are a trader.

Buyers see that you have declared yourself a private seller, before they pay. We also explain that buying from a private individual gives them different legal rights from buying from a business. They still have the right to receive a card that matches its description, and they still have HoloLedger’s Buyer Protection and dispute process.

• You must own the card and have the right to sell it.
• Only genuine, official Pokémon cards may be listed. Proxies, reproductions, custom and fan-made cards are prohibited (see our Prohibited Items & Content Policy).
• Describe the card honestly. Choose its condition from HoloLedger’s five conditions (near mint, excellent, good, played, damaged) or give its professional grade, and mention anything a buyer would reasonably want to know, such as creases, whitening or a damaged slab.
• Photos must be of the actual card you are selling.
• Keep listings current: pause or cancel a listing if the card is no longer available.

HoloLedger doesn’t currently charge sellers a commission: you receive your listed price. Buyers pay a separate Buyer Protection fee that is shown to them before they pay. If we introduce seller fees, we will tell you before they apply to new listings.

Payments are processed by Stripe. To receive payouts you need a connected Stripe account, and Stripe will verify your identity under its own terms. We transfer your proceeds to that account after the buyer confirms they have received the card and any dispute has been resolved (see our Dispute Policy). We don’t release payouts automatically if a buyer doesn’t confirm receipt; our team follows up instead.

• Dispatch promptly once an order is paid, and add the carrier and tracking reference when you have one.
• Pack cards so they arrive in the condition you described.
• Respond honestly and on time if a buyer opens a dispute, and keep any evidence you have.
• If you have to cancel, the buyer is refunded in full (see our Refunds & Cancellations Policy).
• Never ask a buyer to pay you outside HoloLedger. Off-platform payments aren’t covered by Buyer Protection and are against our rules.

You are responsible for your own tax affairs. UK rules require online platforms to collect information about some sellers and report their sales to HMRC each year. Under the current rules this means sellers with 30 or more sales, or more than €2,000 of sales, in a calendar year.

If those rules apply to you, we will ask for your full name, home address, date of birth and National Insurance number (or other tax reference). We may limit your ability to sell until you provide them. We will give you a copy of anything we report about you.

We may pause listings or restrict selling if these terms are broken, if we need to investigate a report or dispute, or where the law requires it. Where we can, we will tell you why and how to appeal (see our Moderation Policy). Restrictions don’t cancel your obligations on orders you have already accepted.