Prohibited Items & Content Policy

• Cards knowingly misrepresented as genuine when they are not. This is a fraud rule: it applies when a seller represents a non-genuine card as an authentic official Pokémon card.
• Proxy, reproduction, custom/fan-made, and other unofficial Pokémon cards are prohibited as Marketplace listings or Trade Protection items — this is a separate, broader rule from the fraud rule above and applies regardless of how the item is labelled or described. An item is prohibited under this rule if it is not an official, genuine card produced by The Pokémon Company, Nintendo, Creatures Inc., or Game Freak — this includes items honestly and accurately described as “proxy,” “custom,” “fan-made,” “reproduction,” or similar, not only items fraudulently passed off as genuine. A seller who accurately labels an item as a proxy or custom card is not committing fraud, but the item is still not permitted on the Marketplace or in a protected trade under this rule. This restriction applies only to Marketplace listings and protected trades — it does not extend to ordinary community discussion or showcase posts.
• Stolen goods.
• Any item that is illegal to sell or possess in the UK.
• Goods unrelated to trading-card collecting — HoloLedger is not a general marketplace.

The following are prohibited:

• harassment or abuse
• scam or fraud
• impersonation
• inappropriate profile content
• misleading listing descriptions
• spam or duplicate listings
• requests to pay or trade off-platform to evade Buyer Protection or Trade Protection
• sharing another user's personal information without consent
• manipulative behaviour
• other inappropriate or illegal content

Deliberately misleading a buyer about a card’s identity, condition, grading, or authenticity is prohibited and may result in listing removal and/or account enforcement — see our Moderation Policy.

See our Moderation Policy for the enforcement process (warning, content removal, suspension, ban) and the appeal process.